At Tanaka Cuisine, we prepare our food with care and want you to be satisfied with your order.
Food Orders
Because our meals and food products are perishable, we generally cannot accept returns once an order has been prepared, picked up, or delivered.
Problems With Your Order
If your order is incorrect, incomplete, damaged, or has a quality issue, please contact us as soon as possible after receiving it.
Depending on the circumstances, we may offer:
A replacement item
A store credit
A partial refund
A full refund
Refunds and replacements are considered on a case-by-case basis.
Cancellations
If you need to cancel an order, please contact us as soon as possible.
Orders that have already entered preparation may not be eligible for cancellation or a full refund.
Refund Processing
Approved refunds will be returned to the original payment method. Processing times may vary depending on your bank or payment provider.
Contact Us
For questions or concerns regarding an order, refund, or cancellation, please contact:
Tanaka Cuisine
Email: tanakacuisine@gmail.com